Betinia Casino
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Betinia Casino
Play Now
URL: betinia.com
Established Year: 2020
Mobile Compatibility:

Profile

Licenses: Malta
Payment Methods: Aktia, Alfa-Click, Beeline, CashtoCode, Handelsbanken, Interac, MTS, MasterCard, MiFinity, MuchBetter, NETELLER, Neosurf, Nordea, PAYEER, Paytrail, Pohjola, Rapid Transfer, S-pankki, Skrill, Tele2, Trustly, Visa, Wire Transfer, Yandex Money, ecoPayz, paysafecard
Game Providers: Microgaming, Playtech, NetEnt, Betsoft Gaming, Yggdrasil Gaming, Wazdan, Tom Horn Gaming, Soft2bet, SkyWind Group, Relax Gaming, Red Tiger Gaming, Red Rake Gaming, Quickspin, Push Gaming, Pragmatic Play, Play'n GO, Nolimit city, Greentube, Evolution Gaming, ELK Studios, BF Games, Amatic Industries
Currency: BYN, CAD, EUR, HUF, INR, NZD, NOK, PLN, USD
Languages: English, Finnish, German, Hungarian, Norwegian, Polish, Russian
Features: Instant, PWA, Progressive Jackpots, VIP
Support: Email, Live Chat, Phone, Ticket System

Betinia Casino Review

Review last updated on May 24, 2021

Betinia launched in 2020 as a multichannel online gambling platform. For this review, however, our focus will be on evaluating Betinia Casino for Kiwi players who are interested in the games and services that are available. Compared to similar brands, we found that Betinia Casino is especially active in the categories of video slots and live dealer tables.

Games

When navigating the gaming interface, it was inconvenient to have the list of games expand automatically, as this prevented us from quickly reaching the functions found at the bottom of the homepage, including all of the support features and legal information presented by Betinia. The only option is to not bother or else keep scrolling until there are no more games on the list.

Fundamentally, Betinia Casino is operated using the Soft2Bet platform, which has secured software from more than 20 of the top software providers available in the marketplace. Among those worth highlighting would be Evolution, Gaming, Pragmatic Play, Nolimit City, ELK Studios, Play’n GO, Tom Horn, NetEnt, Yggdrasil, Playtech, Microgaming, and Greentube.

When accessing Betinia Casino, we find that the platform was instantly compatible and we were not required to install software from the operator. From a Windows or Mac device, a desktop user can navigate the games based on the category or else one of the specific providers.

Betinia has one of the largest ranges jackpot games in the marketplace. Of the 150+ options available, the key titles include Grand Spinn Superpot, Ozwin’s Jackpots, Divine Fortune, Hoard of Poseidon, Mercy of the Gods, Dragon’s Luck Deluxe, Diamond Blitz, Gunslinger Reloaded, Frost Queen Jackpots, Mega Joker, Fortune Charm, Four Squad, Aurum Codex, Thor’s Lightning, Dr Fortuno, and Beast of Wealth.

The video slot is even larger and just as significant within the market. The top releases on Betinia have included Take Olympus, Midas Coins, Labyrinth of Knossos, Bushido Ways, Ecuador Gold, After Night Falls, Rise of Olympus, The Sword & The Grail, Wild Frames, Buffalo Thunderstacks, Rage of the Seas, Rainbow Ryan, Treasure Skyland, So Many Monsters, Lucky Little Gods, and Titans of Sun.

We can also reveal the presence of a strong range of table games that are situated within the live casino channel. During this Betinia Casino review, the key software was provided by Evolution Gaming and ensured the presence of games such as Dream Catcher, Crazy Time, Monopoly Live, Immersive Roulette, Craps, Mega Sic Bo, One Blackjack, and Casino Hold’em.

Banking

Focusing on the banking, we noted that deposits could be processed via MasterCard, VISA, Bank Transfer, MiFinity, Skrill, ecoPayz, Trustly, or NETELLER. New players can deposit in NZD, though you should check out the minimum value that is required for the latest welcome offer.

When analysing withdrawals, it appears that Betinia Casino is quite a reasonable operator within the marketplace by allowing verified users to withdraw up to $1,000 per day. However, this will be capped at $20,000 per month.

Mobile

Going mobile is as simple as using your account to log in from an Android or iOS device. We found no evidence of a native mobile casino app – just a radio app from another company that shares the same brand name. While existing users simply have to sign in, a new user can choose to create an account from their mobile device. Compared to desktop devices, we found that the mobile interface was remarkably functional on stable web connections.

VIP & Bonuses

For newbies, we found that Betinia Casino was willing to provide a hybrid welcome bonus that combined spins and funds at the time of writing this review. Before claiming, we recommend that you read the terms and conditions (T&Cs), which will confirm the minimum deposit and wagering requirements that are associated with the signup offer.

With Betinia being a multichannel operator, we appreciated the convenience of having a casino tab within the promotional page. Included among the ongoing promotional offers were Weekly Reload, Weekend Reload, Drops & Wins, Live Casino Cashback, and Live Casino Cashback.

Security & Fairplay

Betinia Casino operates while using the third-party security services of Norton. Furthermore, we also identified the presence of a valid encryption certificate from GoGetSSL at the time of this review. By having encryption, Betinia is able to promise the secure processing of players’ payments and data without the threat of being interpreted during the digital transmission process.

Switching to fair play, we believe that Betinia is regulated by one of the strongest licensing authorities in the world of iGaming. And this is proven by the presence of a valid licence from the Malta Gaming Authority (MGA). For added reassurance, we would like to see Betinia introduce evidence of independent testing relating to the random number generator (RNG) that is utilised by the operator.

Support

We recommend accessing the sportsbook channel if you want to scroll to the bottom of the homepage and find the general range of support features. First up, you have the ability to load the “Contact Us” page and get in touch with Betinia, which claims to reachable in 45 minutes via email, 10 seconds via telephone, or 24/7 via live chat. Telephone calls can be made from Monday to Friday during the hours of 10:00-20:00 (GMT +3).

Going back to the “General” section, we like that users will have the option to explore the T&Cs, privacy policy, complaint procedure, and responsible gaming page at their convenience. Comparatively, the frequently asked questions (FAQs) could stand to be increased. Nevertheless, there will be at least a dozen FAQs to consult.

FAQ

What are the alternative currencies?

In the event that you don’t want to transact in NZD, you have the alternative currency options of USD, CAD, EUR, RUB, NOK, PLN, HUF, or INR.

Why are the games failing to load?

The simplest solution is that your web connection has dropped, so we advise that you check this first. If this doesn’t work, then try clearing your browser cache, cookies, and data that have been installed from Betinia. Finally, it could be an issue with your security software, which might include virtual private networks, ad-blockers, and other programs.

Which browsers are compatible with Betinia Casino?

The options include Google Chrome, Mozilla Firefox, Opera, or Safari (Apple devices only).

Why can’t I call the support team?

The support team cannot be called on Saturdays or Sundays. Something to also bear in mind is the team’s operating hours of 10:00-20:00 (GMT +3).

Are there protections for underage users who attempt to register?

Yes – Betinia seeks to verify that every player who registers is aged 18 or older. In turn, new users must be able to provide evidence of their age – photographic ID is accepted.

What does the complaint procedure entail?

Whether you call or use live chat, Betinia will ask that you submit a detailed complaint via email. When contacting the operator, please use the full name and email address that are associated with your account. You can then mark the email subject as “COMPLAINT: (reason)” along with dates, times, and an explanation of your issue. Ultimately, Betinia can be held to the standards of the licence that the operator has been granted from the MGA.

Will I have any responsible gaming options?

After registering an account with Betinia Casino, you can request self-exclusion from your account via email and this can be confirmed within 24 hours.

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