Regulators, Auditors, and Resources for Gambling

Licensing and regulatory bodies play a crucial role in ensuring that gambling in New Zealand is safe and fair. Some of the well-known organizations that perform this role include:

• New Zealand Gambling Commission: The Gambling Act 2003 has established an independent statutory decision-making body - the New Zealand Gambling Commission. The NZGC hears casino licensing applications, and appeals on licensing and enforcement decisions made by the Secretary of Internal Affairs in relation to gaming machines and other non-casino gambling activities. The Commission's Website includes a detailed description of the functions of the Commission, the policies in place, application and other forms, past decisions and of course the Gambling Act 2003 language itself.

• Malta Gaming Authority: Regulates most forms of gambling in its territory, including land-based and online services.

• Curaçao eGaming: Supplies Gaming License Packages for online gambling websites worldwide.

• Isle of Man Gambling Supervision Commission: Licenses and regulates both land-based and online gambling operations.

All of these authorities are known for their dedication to responsible gambling and their reputation for upholding the highest standards in the industry.

Auditors and testing agencies are third-party companies that are globally recognized for testing casino games and protocols used by online casinos. These agencies exist to protect players by ensuring that online casinos offer fair gambling options. Some of the most reputable testing agencies include:

• eCommerce Online Gaming Regulation and Assurance (eCOGRA) - one of the world's largest and most trusted testing agencies that provide detailed reports to operators.
• BMM testing lab - ensures that players and casinos are safe, works closely with operators to uphold high standards.
• Quality Assurance Laboratories (QA Labs) - an international organization that tests land-based and online gambling operators, evaluates operations and checks game mathematics and payouts.
• Quinell M Limited - testing lab with offices in various locations that provides testing for online gambling technical compliance and land-based gambling machines.
• Gaming Laboratories International (GLI) - provides services worldwide to land-based and online casinos for testing of platforms, RNG, games, and security audits.
• Eclipse Compliance Testing - an independent game testing facility based in the USA that offers impartial testing, certification and consultation for land-based and online gambling in North America.
• Trisigma B.V. - a testing company that keeps gambling safe and also develops its casino games, certified and accredited internationally.
• SQS Group Limited - established in 1996, provides testing, processing, and ensuring high-quality of gambling for operators from its London headquarters.
• SIQ - an accredited business that focuses on testing gaming devices of all kinds, ensuring slot machines, table games and lotteries are safe and compliant.
• iTech Labs - prominent testing lab with a reputation for ensuring high quality, accountability and fair outcomes in online gambling sites and casinos.
• Gaming Associates - one of the oldest iGaming auditors and testers, focusing on quality and trustworthiness among online gambling sites and lotteries.

A reputable online casino will be happy to list the auditors and testing companies they use to provide peace of mind to new players.

While the goal of gambling online is always to have a safe and enjoyable experience, playing at a licensed site does not always guarantee this. Therefore, it is important to have access to a dispute resolution center.

One such center is the IBAS Dispute Site. As a dispute resolution center, IBAS must remain neutral and handle disputes between online casinos and customers without any prejudice. To achieve this, the company has a team of adjudicators who thoroughly evaluate all aspects of a conflict before making a final decision.